KaiG
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Privacy Policy

Last updated: January 2025

1. Introduction

KaiG ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI strategy platform and related services.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

  • Name and contact information (email, phone number)
  • Company name and job title
  • Billing and payment information
  • Account credentials and authentication data

2.2 Business Information

  • Company documents and data you upload
  • Team member information you provide
  • Business processes and workflows
  • AI strategy requirements and preferences

2.3 Usage Information

  • Log data and analytics
  • Feature usage patterns
  • Performance metrics
  • Device and browser information

3. How We Use Your Information

We use the collected information to:

  • Provide and maintain our AI strategy platform
  • Generate personalized AI roadmaps and recommendations
  • Process transactions and manage subscriptions
  • Communicate with you about services and updates
  • Improve and optimize our platform
  • Ensure security and prevent fraud
  • Comply with legal obligations

4. AI and Machine Learning

Our platform uses AI and machine learning to analyze your business data and generate strategies. We ensure:

  • Your data is processed securely and confidentially
  • AI models are trained on aggregated, anonymized data
  • Your proprietary information remains isolated
  • You retain full ownership of your data and generated strategies

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service providers who assist in platform operations
  • Professional advisors and auditors
  • Law enforcement when required by law
  • Parties involved in business transfers or acquisitions

6. Data Security

We implement industry-standard security measures including:

  • End-to-end encryption for data transmission
  • Encrypted storage for sensitive information
  • Regular security audits and penetration testing
  • Access controls and authentication protocols
  • SOC 2 Type II compliance (in progress)
  • GDPR and CCPA compliance

7. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations. Upon account termination:

  • Active data is deleted within 30 days
  • Backups are purged within 90 days
  • Anonymized analytics data may be retained
  • Legal and billing records retained as required by law

8. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Opt-out of marketing communications
  • Withdraw consent where applicable

9. International Data Transfers

If you access our services from outside the United States, your information may be transferred to and processed in the US. We ensure appropriate safeguards are in place for international transfers.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or platform notification.

12. Contact Us

For privacy-related questions or concerns, please contact us at:

KaiG Privacy Team

Email: privacy@getkaig.ai